Values
Excellence
We devote ourselves to continuous improvement, excellence, professionalism, and innovation in our work.
CompassionProvide the best care, treating patients and family members with sensitivity and empathy.
IntegrityWe bring respect, openness, and honesty to our encounters with patients, families, and coworkers and support the well-being of the communities we serve.
SafetyWe believe that maintaining the highest safety standards is critical to delivering high-quality care and a safe workplace that protects us all.CareEvery staff member touches the lives of the patients and families in our care. We treat those we serve and each other with kindness and compassion and strive to understand better and respond to the needs of a diverse community.

Our Story
Our incredible journey began in 1995, under the name “Al Metrek Medical Company” with an expanding chain of primary care polyclinics and retail pharmacies in Riyadh Region, Kingdom of Saudi Arabia. The turning point occurred in alignment of Saudi Arabia Vision 2030 when the management board decide to change the company name to PRIMARY CARE  on August 2018, with the aim of providing focused high-quality healthcare services in full-fledged healthcare center with well-equipped modern machineries and more medical facilities. We attribute our success today to the sincerity, hard work and commitment of our Doctors and Staff, which have helped patients over the years.

Mission
Our mission is to provide high-quality, accessible, and patient-centered healthcare services that meet the diverse needs of our community. We are dedicated to delivering compassionate care through a team of skilled professionals, advanced medical technologies, and continuous improvement in clinical excellence. Rooted in Saudi values and cultural understanding, we strive to create a trusted healthcare environment that prioritizes patient well-being, safety, and satisfaction. Through innovation, integrity, and commitment, we aim to improve health outcomes and support the Kingdom’s vision for a healthier society

Vision
To be the leading primary healthcare provider in Saudi Arabia, setting the benchmark for excellence in patient-centered care. We are committed to delivering accessible, high-quality medical services that reflect the values, traditions, and cultural identity of the Saudi community. Through continuous innovation, advanced medical practices, and a compassionate approach, we strive to enhance the well-being of every patient we serve. Our vision is to build a trusted healthcare experience rooted in integrity, respect, and a deep understanding of our society, while contributing to the Kingdom’s vision for a healthier and more sustainable future.